Privacy Policy

At Trade Masters, we take the confidentiality and security of your personal data seriously. This Privacy Policy outlines what information we collect, how it is stored and processed, and the choices available to you regarding your information.

By registering on our website, completing a subscription payment, or using our Services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

To deliver our premium trading indicators and signal channels, we collect the following information:

• Personal Details: Your full name, email address, phone number, and Telegram handle (username). We collect these to verify your profile and facilitate secure communication.
• Transaction Metadata: When you purchase a premium plan, payment processors (such as Stripe or Razorpay) verify and collect billing data. Trade Masters receives transaction confirmation tokens and metadata (such as invoice ID, plan purchased, and payment timestamp). We do NOT store or process raw credit card numbers or banking passwords on our servers.
• Technical Data: IP addresses, browser agent strings, and session cookies used to maintain secure login statuses in the user dashboard.

2. How We Use Your Information

Your data is processed only to fulfill service provisioning. Specifically:

• To authenticate and authorize account logins and password resets.
• To automatically provision customized single-use invite links to our private Telegram signal channels.
• To deliver system indicators, alerts, and performance notifications to your dashboard.
• To answer technical support questions and inquiries submitted via our contact forms.

3. Data Retention & Security

We store your data as long as your account remains active. All transmissions are encrypted using Secure Socket Layer (SSL/TLS) technology. User passwords are encrypted on creation using bcrypt hashing, ensuring they cannot be read or recovered by operators. We implement strict server firewalls to protect database collections from unauthorized access.

4. Third-Party Service Providers

We integrate with a limited number of trust partners to run the core features of the site:

• Telegram: Used to host our private alert channels and group forums. Single-use invitation logic uses Telegram API tokens to safely coordinate membership listings.
• Razorpay / Stripe: Payment gateways that process billing transactions securely.
• Flask-Mail (SMTP): Used to send validation OTP codes, forgot-password links, and admin support email replies.

5. Cookies and Tracking

We use essential cookies to keep you logged in to your dashboard and preserve session state. You can control cookie settings through your browser preferences; however, disabling cookies will prevent you from accessing premium features inside the dashboard.

6. User Choices & Data Rights

You have the right to request a copy of the data we hold on you or request complete deletion of your account history. To request account termination and permanent record deletion, please send a support inquiry via the contact form on our home page.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to align with regulatory adjustments or service changes. Active subscribers will be notified of major policy adjustments. The "Last Updated" date at the top of the page will show the date of latest revision.